Wednesday, February 15, 2012

Promote on Pinterest

With its compelling design and user friendly interface, Pinterest.com has become the next big star in the world of social media. Pinterest is a virtual bulletin board where users organize and post images of their interest--it’s easy to understand how users spend countless hours lost in a realm of eye candy. Images are often accompanied with a brief description and a link to the origin of the picture. For example, a fashion enthusiast may pin a picture of a shirt recently purchased with a description, “OMG, love this new designer!” When other Pinners click on the image, they are directed to the distributor’s website where they can purchase a shirt of their own. Pinterest allows users an easy and fun way to share interests and products they love and helps others learn about new products aligned with their own interests.

Business owners should take advantage of this social media outlet. It’s free, easy to use, and a great way to promote your products with hopes of your pins going viral. This became a reality for ideeli.com , a company that has experienced a 446% increase in sales as a result of their presence on Pinterest, according to entrepreneur.com. Starting an account and posting pins is a great way to gain exposure. Furthermore, existing consumers will share their experiences about your products when they pin it to their own boards. And who doesn’t trust a friend? Consumers base many of their potential purchases on the experience and recommendation of a friend, or in this case, a fellow Pinner.

So what are you waiting for? Hop on the Internet and create your own Pinterest account and start pinning your business’ products or interesting images to describe your services. But remember, make sure to pin other images that correlate to your company’s culture. This personalizes your account and shows fellow Pinners your company’s passions, values, and even your favorite vacation spot!

Thursday, February 9, 2012

Data Quality is Essential to Pharmaceutical Marketing Success

Through my work with several financial services organization and pharmaceutical companies, one of the biggest issues I have noticed is with their data quality. These organizations typically have numerous data points such as web analytics, CRM solutions, email marketing platforms, sales information, etc. The challenge is that most of the business units don’t collaborate to integrate their data or to identify the best possible solution to integrate data. If you can’t agree to collaborate, it makes it even more challenging to manage data quality issues. At the same time, organizations have a tendency to use multiple data sources for the same information. Which source is providing the real picture?

Our team encountered data quality issues with a pharmaceutical client while developing monthly marketing metrics reports. We estimated that the data quality issues were costing them over $250,000 per year (if not more). The outdated web analytics solution wasn’t being maintained, so they had skewed SEO traffic, inaccurate referral sources, and limited functionality to integrate with their CRM solution, email marketing, or paid search campaigns.

Basically, they were blindly marketing to healthcare professionals and patients without any knowledge of what their target audiences were engaging with from a marketing perspective. Product managers were being held accountable for something that they had no visibility into, whether it increased new acquisitions or not.

Total Costs to the Organization:
  • Outdated Web Analytics Solutions: $250,000 per year (minimum)
  • Human Resources for Web Analytics Solution: $100,000 per year
  • Estimated Marketing Budget Total: $3,000,000 per year

Poor Data Quality + Poor Data Integration = Poor Decision-Making!

Data Quality isn’t just an issue for Fortune 500 companies. It is also an issue for smaller businesses where decisions can make or break them. Regardless of the size of the business, we still need to take into account the business requirements, technical requirements, reporting, and the impact that the data will have on the organization’s ability to create efficiencies and save time and money. There are significant costs associated with a lack of data and poor data quality.

Wednesday, February 1, 2012

Twitter Analytics, Finally!

Twitter recently announced that official analytics tools will be launched later this year. Although these tools may only initially be available to advertisers on Twitter , I am sure that some form of official analytics/tracking tools will be made available to all Twitter users. Here is a great article from Marketing Land, that gives more details and provides more links about the announcements. Why is this important?

From a Digital Marketing prospective, one will now be able to easily track the reach, effectiveness, and efficiency of Advertising on Twitter. As all marketers know, it is vital to your budget that you show your marketing ROI or at least Return on Ad Spend (ROAS.) Not only will this help you prevent budget cuts, but it could also help increase your marketing budget. Check out our website and Blog. Also, contact us if you have any questions. We would love to help you with your online presence – SEO, SEM, PPC, etc.

Wednesday, January 25, 2012

Financial Services: Increase New Accounts & Acquisitions via Web Analytics

Countless industries have made dramatic increases to their web-based marketing efforts as of late. In 2011 alone, budgets usually allocated to print-based efforts were diverted to online ad spending. The Internet Marketing space has proven to be an efficient means to market to specific clientele via various forms of targeting. However, as with almost every instance of change throughout history, there are still those who lag behind in adapting to the circumstances.

In the financial services industry in particular, we have noticed a sizable population of organizations that either lack in marketing in the digital space or are not monitoring their marketing channels effectively (if at all). Large portions of marketing budgets are still being alotted to traditional efforts like print or billboards, which is fine: But how accurately is return-on-investment for these channels being monitored?

If implemented properly with solid policies and procedures, Web Analytics can shine quite a bit of light on the performance of your web efforts as well as how much return traditional channels are really generating. Here's 3 ways Web Analytics can help:

  1. Optimization for Increasing Loan Applications & New Accounts: In many ways, your institution's website is as important as your branch tellers and representatives. It is client-facing, has to serve up the information your customers are looking for, and get them to bite on additional products and services you offer. Web Analytics can help shine light on how well the site does at cross-selling and up-selling your clients and point out where improvements could be made.

  2. Identification of Seasonal Trends: Different seasons yield different trends with consumers. This is old news to anyone in marketing. Monitoring what non-branded search phrases people are using to find the website on search engines can uncover gems to base marketing strategies on in the next month.

  3. Monitoring Effectiveness of Traditional Channels: Web Analytical platforms' visibility can extend beyond the website. Want to determine how much of a return that shiny new billboard your organization has on the interstate is really generating? Using a combination of vanity numbers, URLs, and unique landing pages, you can measure its effectiveness at creating new banking and investment customers right alongside your website's data.


The list of benefits extends well beyond these alone. Not only can you optimize your institution's website, but you can also measure return-on-investment on other channels of marketing as well. Gone are the days of remaining blind to performance and the inability to compare and contrast channels. Use Web Analytics to increase sales and new accounts.

Want an example of how Web Analytics actually helped a Financial Services Institution? Check out this Case Study. Also be sure to Follow Us on Google+ to receive the latest news & tips on Web Analytics, Internet Marketing, SEO, and more!

Tuesday, January 24, 2012

Social Media Tips for Real Estate Agents

DaBrian Marketing Group's CEO Daniel Laws recently gave a presentation on Social Media for the Real Estate industry and provided tips on how Real Estate Agents can more effectively connect with potential home buyers. Here's the full 30 minute presentation:



Be sure to Follow DaBrian Marketing Group on Google+, Twitter, and Facebook to get the latest news & tips on Social Media Marketing!

Wednesday, January 18, 2012

SEO: Think You Can Do It Better?

Many business administrators believe their internal marketing and IT staff have the capability of running successful SEO campaigns. This common misconception originates from a theory that SEO is nothing more than a process of choosing keywords that relate to a business and implementing those keywords on the business’ website. However, much more is needed to run a profitable SEO campaign. The number one necessity for running a successful SEO campaign is utilizing a reputable SEO firm--that’s the easy part.

Internet marketing has become very competitive and complex within the past few years. For this reason, companies may no longer find success with a one-time implementation of basic SEO components. To be successful in today’s competitive Internet marketing environment, one must give constant attention to the campaign. For example, factors such as industry trends and changes to the major search engines’ algorithms occur regularly. Competition is fierce; a business may achieve top ranking for certain keywords one month and drop in rank the next if proper attention is not given to the campaign.

SEO firms are better suited than internal marketing staff for managing SEO campaigns because they have insights into Internet marketing strategies appropriate for various types of industries such as: financial services, pharmaceutical, and professional services.

The qualifications and certifications SEO firms acquire, such as SEMPO certification, illustrate the firms’ specific training, knowledge, and skills. SEO firms are subject matter experts--they know what to do and how to do it.

In-house marketing departments may not have the depth of knowledgeable, training, access to industry tools, and time necessary to run a successful SEO campaign. Therefore, it is best to hire an SEO firm to work in conjunction with an in-house marketing department in order for a company to achieve its goals.

By working with an SEO firm, businesses will create efficiencies, save time, and money--after all, that’s what it’s all about it.

Wednesday, January 11, 2012

SEO Results for Regulated Industries in 2012


There have been numerous predictions on what changes will be seen in 2012 for SEO. We are predicting that more companies in highly regulated industries such as Credit Unions, Banks, Pharmaceutical Companies, and Independent Insurance providers will start to proactively engage in SEO, Social Media Marketing and measurement of internet marketing tactics. Major factors determining marketers’ budget allocations to these initiatives will be the economic conditions and the marketing managers’ abilities to demonstrate the positive influences on ROI.


SEO & Social Media in 2012


As many have predicted in 2012, the days of implementing SEO campaigns without a thought or allocating resources to Social Media are over. This should be the catalyst needed to encourage Banks & Pharmaceutical companies to consider their presence online. Last year, SEOmoz and other industry internet marketing blogs displayed a correlation between high ranking companies and social media metrics. We assume the launch of Google + as well as the modifications to Facebook and Twitter promotions will be more relevant to the equation in the future. Metrics from these platforms have even been added to SEO software as a result.




Figure 1: SEOmoz Facebook Metrics Report


Internet Marketing Challenges for Regulated Industries


One of the biggest challenges for these industries is the interpretation of the financial services laws or the lack of a specific guide by organizations such as the FDA. There currently is a list a specific list of dos and don’t for online marketing provided by the governing organizations. In addition, privacy of customers’ or prospective customers’ information will continue to be a challenge. It is highly recommended that you have someone with marketing experience within the industry overseeing the marketing efforts who understands internet marketing tactics, and has a history of ethical practices. Otherwise, you will increase the probability of experiencing issues and public scrutiny.


Measurement & Privacy go Hand-in-Hand


The measurement of internet marketing is a cause of concern within these industries as well. All of the backlash from retargeting campaigns, the collection of personal information and the use of 3rd party cookies is understandable. But it is critical that all of the internet marketing tactics be measured and aligned to the organization’s goals and objectives. Otherwise budgets and personnel will be cut, because without measuring the marketing efforts there is no way to show how they impacted ROI.


In the case of Banks and Credit Unions, many of these organizations have websites with two different sections that included a secure domain for applications and an unsecure domain for product/service offerings. Many financial service companies do not track the secure domain due to privacy concerns. Generally speaking, as long as you are not collecting personal information within the analytical solution, you legally can measure if visitors completed a specific task (i.e. loan application submission). Since you can accomplish this, you will be able to measure the impact on ROI and demonstrate to senior leadership the value of your internet marketing tactics.




Figure 2: Even Google Analytics has the able to track secure pages.


Remember that SEO results go beyond keyword ranking. Consider the impact that SEO has on new visitors, on-site metrics, landing pages, and other marketing tactics such as PPC cost. Part of the process of SEO for regulated industries is to educate those that are less informed. As marketers, we do not just deliver reports; we must deliver the message and insights, as well as show ROI in a form that senior management can understand.