Social Media Tips for Real Estate Agents

DaBrian Marketing Group's CEO Daniel Laws recently gave a presentation on Social Media for the Real Estate industry and provided tips on how Real Estate Agents can more effectively connect with potential home buyers. Here's the full 30 minute presentation:

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SEO: Think You Can Do It Better?

Many business administrators believe their internal marketing and IT staff have the capability of running successful SEO campaigns. This common misconception originates from a theory that SEO is nothing more than a process of choosing keywords that relate to a business and implementing those keywords on the business’ website. However, much more is needed to run a profitable SEO campaign. The number one necessity for running a successful SEO campaign is utilizing a reputable SEO firm--that’s the easy part.

Internet marketing has become very competitive and complex within the past few years. For this reason, companies may no longer find success with a one-time implementation of basic SEO components. To be successful in today’s competitive Internet marketing environment, one must give constant attention to the campaign. For example, factors such as industry trends and changes to the major search engines’ algorithms occur regularly. Competition is fierce; a business may achieve top ranking for certain keywords one month and drop in rank the next if proper attention is not given to the campaign.

SEO firms are better suited than internal marketing staff for managing SEO campaigns because they have insights into Internet marketing strategies appropriate for various types of industries such as: financial services, pharmaceutical, and professional services.

The qualifications and certifications SEO firms acquire, such as SEMPO certification, illustrate the firms’ specific training, knowledge, and skills. SEO firms are subject matter experts--they know what to do and how to do it.

In-house marketing departments may not have the depth of knowledgeable, training, access to industry tools, and time necessary to run a successful SEO campaign. Therefore, it is best to hire an SEO firm to work in conjunction with an in-house marketing department in order for a company to achieve its goals.

By working with an SEO firm, businesses will create efficiencies, save time, and money--after all, that’s what it’s all about it.

SEO Results for Regulated Industries in 2012

There have been numerous predictions on what changes will be seen in 2012 for SEO. We are predicting that more companies in highly regulated industries such as Credit Unions, Banks, Pharmaceutical Companies, and Independent Insurance providers will start to proactively engage in SEO, Social Media Marketing and measurement of internet marketing tactics. Major factors determining marketers’ budget allocations to these initiatives will be the economic conditions and the marketing managers’ abilities to demonstrate the positive influences on ROI.


SEO & Social Media in 2012


As many have predicted in 2012, the days of implementing SEO campaigns without a thought or allocating resources to Social Media are over. This should be the catalyst needed to encourage Banks & Pharmaceutical companies to consider their presence online. Last year, SEOmoz and other industry internet marketing blogs displayed a correlation between high ranking companies and social media metrics. We assume the launch of Google + as well as the modifications to Facebook and Twitter promotions will be more relevant to the equation in the future. Metrics from these platforms have even been added to SEO software as a result.

Figure 1: SEOmoz Facebook Metrics Report


Internet Marketing Challenges for Regulated Industries


One of the biggest challenges for these industries is the interpretation of the financial services laws or the lack of a specific guide by organizations such as the FDA. There currently is a list a specific list of dos and don’t for online marketing provided by the governing organizations. In addition, privacy of customers’ or prospective customers’ information will continue to be a challenge. It is highly recommended that you have someone with marketing experience within the industry overseeing the marketing efforts who understands internet marketing tactics, and has a history of ethical practices. Otherwise, you will increase the probability of experiencing issues and public scrutiny.


Measurement & Privacy go Hand-in-Hand


The measurement of internet marketing is a cause of concern within these industries as well. All of the backlash from retargeting campaigns, the collection of personal information and the use of 3rd party cookies is understandable. But it is critical that all of the internet marketing tactics be measured and aligned to the organization’s goals and objectives. Otherwise budgets and personnel will be cut, because without measuring the marketing efforts there is no way to show how they impacted ROI.


In the case of Banks and Credit Unions, many of these organizations have websites with two different sections that included a secure domain for applications and an unsecure domain for product/service offerings. Many financial service companies do not track the secure domain due to privacy concerns. Generally speaking, as long as you are not collecting personal information within the analytical solution, you legally can measure if visitors completed a specific task (i.e. loan application submission). Since you can accomplish this, you will be able to measure the impact on ROI and demonstrate to senior leadership the value of your internet marketing tactics.

Figure 2: Even Google Analytics has the able to track secure pages.


Remember that SEO results go beyond keyword ranking. Consider the impact that SEO has on new visitors, on-site metrics, landing pages, and other marketing tactics such as PPC cost. Part of the process of SEO for regulated industries is to educate those that are less informed. As marketers, we do not just deliver reports; we must deliver the message and insights, as well as show ROI in a form that senior management can understand.

The Cost of a Low Quality Score

Quality is important in advertising, but even more so in PPC advertising. Google AdWords gives the top Ad Position to the highest Ad Rank, and Ad Rank is Max CPC Bid multiplied by Quality Score. This means that there are two factors that decide what position your PPC ads are shown – 1) How much you Bid (CPC) and 2)What your Quality Score is. A Quality Score can range from 1 (terrible) – 10 (excellent), as shown below.


In order to clearly see the Value (or Cost) of Quality Score, let’s walk through an example. First, assume a competitor is Bidding $0.75 with a Quality Score of 7. This means their Ad Rank is 5.25. The Table below reveals the CPC Bid that is needed in order to achieve the same Ad Rank depending on your Quality Score.


As you can see, a Higher PPC Quality Score can actually save you money, while a lower Quality Score could cost you $1.00 or more of additional cost per click (CPC.) Let’s continue with this example and assume 100 Clicks in a month. The below Table shows the additional and total savings/cost due to Quality Score.


The Yellow Highlighted Row is your competitor. The Green Highlights show the possible savings per click, and how you could be paying less than your competitor, if you have a higher Quality Score. However, the Red Highlights reveal that a low Quality Score could cause you to pay more than double your competitors per click. Now you should be able to clearly see how a Low Quality Score will greatly increase your Cost per Click, which in turn increase overall Cost, but also how a high Quality Score could lower you Cost and increase your Bottom Line.

Paid Search Drives Offline Sales?

I just finished reading an article, from MediaPost that stated PPC ads help increase in-store purchases. This is great news for the bottom line of the stores/companies running Pay per Click Ads. However, for the marketers, it is very difficult to contribute the off-line sales towards the PPC Campaigns effectiveness. With that being said, new strategies and technologies are beginning to be implemented to ensure that PPC Campaigns get full credit for the online and offline sales that they drive. An example of a strategy being used is implementing coupons via barcodes or keyword phrases, to PPC Landing Pages can help keep track of people seeing the ads online but buying in the store, this is still a work-in-progress. Do you have any other ideas of how to credit the appropriate in-store purchases to the online marketing campaign that initiated the sales process?

Selecting a Sensible Web Analytical Platform For Your Organization

There’s countless blogs, articles, and studies out there that preach about how web analytics is the greatest thing since sliced bread and how it can tie together virtually any marketing effort for an organization and measure their effectiveness side-by-side and against each other. All the features, reports, visuals, metrics, and alerts are great…but only if your organization can dedicate the time, talent, and funds to properly implement and support the platforms.

There’s been more than one instance where we’ve seen a large organization invest in a big and flashy analytical platform like Omniture and WebTrends, and not dedicate the necessary resources to properly implement, support, maintain, or even use it properly. It almost seems like some organizations view these platforms as set-and-forget endeavors, when in reality they are no different than the machinery that is used to make their products or the buildings in which those products are sold. Just because it isn’t tangible does not mean it won’t need ongoing support.

One of the driving reasons these platforms and strategies are improperly executed is because of a lack of budget. Most of the larger analytical platforms use a pay-per-pageview approach to their billing, which for well-traveled websites can add up quickly. After figuring in servers and databases, the total cost for the year can easily stretch into the tens of millions, if not hundreds of millions of dollars a year. This usually swallows up the majority of an analytics budget and doesn’t leave much more room for bringing on talent for proper implementation and usage. So this brings us to the driving point of this blog: Choosing a web analytical platform that your organization can actually afford to support (via either internal talent or external agencies) is a critical step that should not be overlooked.

For some of the aforementioned organizations, selecting a cheaper (or even free) platform like Yahoo! Web Analytics or Google Analytics would have yielded much better insights. We even saw this with one client, as they had both WebTrends and Google Analytics, and the latter platform offered exponentially deeper and more insightful reports.

So whether you are the individual or an agency pitching to the higher-ups of an organization why they should go with analytics, make sure you ask the right questions: What do we really need, and what can we actually afford to support moving forward?

Keep your eye on DaBrian Marketing Group’s website for a more in-depth article on this. Also be sure to follow DaBrian Marketing Group’s new Google+ Page!

Email Marketing- A Quick and Cost Effective Way to Reach Your Target Audience

Email marketing is an important component of a successful Internet marketing strategy, and its benefits include:

1. Staying in front of your target market
Email marketing allows your company to stay in front of your current customers and to build long-lasting relationships and enhance connections.

2. Measurability
Many aspects of email campaigns can be measured, such as the number of opens, click-through rate, and conversions. These key metrics allow for optimization of future email campaigns.

3. Cost effective
Email marketing is a more cost effective method of communicating, as it does not include the cost of printing or postage that direct mail requires.

4. Immediate messages
Messages are delivered immediately, allowing for quick notifications and responses to promotions and sales.

5. Increase traffic to website
By embedding links into your emails, customers can easily access specific pages containing relevant information on your site with just a click.

6. Flexibility
Email marketing provides great flexibility in the type of emails sent, such as newsletters and promotions.

Make sure to take advantage of the numerous benefits email marketing provides.